Privacy Policy
Last updated: February 2, 2026
CreativePea ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Subscribe to our newsletter: We collect your name and email address through our newsletter signup form powered by Kit (formerly ConvertKit).
- Submit an inquiry or contact form: We collect your name, email, business information, and project details through forms powered by Dubsado.
- Book a service or make a deposit: We collect contact information, project details, and payment information through Dubsado to process your booking and deposit.
Information Collected Automatically
When you visit our website, certain information is collected automatically:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. This includes information such as pages visited, time spent on pages, browser type, device type, and approximate geographic location. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Netlify Analytics: Our website is hosted on Netlify, which may collect server-side analytics including page views, visitor counts, and bandwidth usage. Netlify Analytics does not use cookies or track individual users.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate about potential projects
- Process bookings, deposits, and payments for our services
- Provide access to resources and client materials after booking
- Send newsletter emails with website tips, insights, and updates (if you've subscribed)
- Improve our website and services based on usage patterns
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may process your data:
- Kit (ConvertKit): Email marketing and newsletter management. View Kit's Privacy Policy
- Dubsado: Client management, forms, contracts, and payment processing. View Dubsado's Privacy Policy
- Google Analytics: Website analytics. View Google's Privacy Policy
- Netlify: Website hosting and analytics. View Netlify's Privacy Policy
Cookies
Our website uses cookies to:
- Enable Google Analytics tracking (can be disabled via browser settings or opt-out tools)
- Remember your preferences
You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.
Your Rights and Choices
Newsletter Unsubscribe
You can unsubscribe from our newsletter at any time by:
- Clicking the "unsubscribe" link at the bottom of any newsletter email
- Emailing us directly to request removal from our mailing list
Data Access and Deletion
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscriber data is retained until you unsubscribe. Client data is retained for the duration of our business relationship and as required for legal and accounting purposes.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us through our inquiry form.